Jo Dawn Whitlock is the Vice President of UPS Capital, Europe Region bringing a global business perspective on how technology optimizes risk mitigation and risk management operations. She successfully introduced and integrated new insurance technology platforms in the Europe Region and creates strategies to provide digital enhancements that drive positive customer experiences, optimize user functionality, and improve internal efficiencies.
Prior to her role as Vice President, Jo Dawn worked on special assignments around the world in different capacities including, M&A acquisition lead integrator in the U.S. and Asia for the Parcel Pro and the insured parcel services business of G4S International Logistics. As Global Field Marketing Director, she supported international marketing teams in Asia, Europe, Mexico, and Canada leveraging data and customer insights to develop successful go-to-market strategies.
She holds a bachelor’s degree in business communications from Point Loma Nazarene University and a master’s degree in business management from National University. In addition, Jo Dawn has earned executive education program certificates at Emory University Goizueta Business School and Stanford University Graduate School of Business, serves as chair for the Europe Region Women’s Leadership Development program, and is a member of Compassion International’s worldwide program supporting families in impoverished circumstances.
Vice President of UPS Capital, Europe Region